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Dell Technologies Services

Pro Support Enterprise Suite
Support that accelerates your IT transformation
Get the most out of your investment with the support expertise and insights Dell EMC is known for. The ProSupport Suite doesn’t just extend your IT team, it enables you to resolve IT questions and problems in less time with less effort.

ProSupport
Highly trained experts are available around the clock and around the globe to address your IT needs and help minimize disruptions while maximizing productivity.Insert your text here

ProSupport Plus
Proactively improve the performance and stability of your critical systems through automated predictive support, analytics and the right expertise for your organization. The right support to help you get ahead of problems before they happen.

ProSupport One for Data Center
Flexible site-wide support for large and distributed data centers with more than 1,000 assets.

ProDeploy
Get more out of technology starting day one. Dell EMC’s complete suite of deployment services and technical education opportunities helps you achieve business outcomes today and tomorrow.

Basic Deployment 

  • Expert deployment technicians 
  • Onsite hardware installation 
  • Packaging material disposal

ProDeploy 

  • Single point of contact for project managemen
  • Implementation planning 
  • 24x7 onsite hardware installation 
  • 24x7 install and configure system software 
  • Project documentation and knowledge transfer

ProDeploy Plus 

  • In-region, single point of contact for project management
  • Physical installation and standard onsite system software configuration
  • 30-days of post-deployment configuration assistance 
  • Training credits for Dell EMC Education Services 
  • Configuration data transfer to Dell EMC technical support