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Solutions Consultant (Pre-Sales for VMWare)

Under the direction of the TCD Supervisor or Manager, provide technical service and support to relevant internal people and to customers by:

  1. Being recognized as a source of technical expertise on Virtualization technologies involving VMWare, Microsoft, etc.
  2. Doing proper and thorough qualification of customer’s requirement in relation to the Enterprise products/solutions that ICS carries and providing complete and accurate recommendations.
  3. Doing evaluation and testing of supported IT products.
  4. Maintaining and developing technical specialization and certifications.

RESPONSIBILITIES:

  • Conducts product/solution presentation or demo
  • Executes Proof of Concept (POC) and provides Scope of Work (SOW) based on recommended solutions
  • Works directly with the customers, account teams and solution architects to help plan and design optimal solutions
  • Works closely with various technical consultants and/or engineers to identify and resolve issues
  • Maintain a high level technical expertise in industry trends and technologies

QUALIFICATIONS:

  • A degree holder in any Computer related course
  • Strong background in Virtualization technologies (specifically with VMWare)
  • Working knowledge on Server & Enterprise Storage
  • Minimum 2 years related experience in IT Consultancy, Product Research, Training and Support.
  • Has attained any technical certification from major IT brands or IT certification institution.
  • Excellent communication skills and with strong customer service orientation

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