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HPE Services

HPE Advisory Services
HPE modernizes operations for the future of IT by providing more streamlined access to expertise and a
new digital customer experience. HPE Pointnext Services provides the right expertise and tools to manage
the needs of both your internal stakeholders and external customers.
 

  • A customer platform: A truly personalized portal that recognizes who you are, what you have installed,
    and how your products interact with each other.
  • Digital case management: End-to-end tracking of your service experience helping ensure the right
    expertise is available for your specific needs.​​​​​​​
  • Enhanced self-service tools and knowledge center: A portal of resources that allows for guided
    problem solving, access to how-to videos, known issue resolutions, community forums, and more for
    those who value self-service.​​​​​​​
  • AI making a real difference: Virtual assistants and guided help use data to offer the right guidance
    based on your individual environment and history of required expertise