HPE SUPPORT SERVICES – ICS
info@ics.com.ph MANILA (+632) 8689-5000 | CEBU (32) 260 - 2071 | TOLL-FREE 1-800-10-1427273

SERVICES > HPE SUPPORT SERVICES

Proactive Care Services

Provide pretentive IT support using a personalized approach to maintaining your IT infrastructure in an agile, healthy, and reliable manner.

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We provide tailored proactive reporting, consultation, recommendations,
and operations support for your HPE hardware and software. This service gives you three
primary benefits to help ensure your IT infrastructure remains stable and reliable.

Personalized

Personalized to
help make the best
use of your time.

Proactive

Proactive to help
you prevent problems
and stay up-to-date.

Simplified

Simplified, with
a choice of three
hardware support levels.

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Datacenter Care Service

Personalized data center support to streamline hybrid IT operations and
achieve new levels of security, control, governance, and choice.

Assemble your own unique support plan through a selection of sub-
services geared to helping you achieve your data center and Hybrid IT goals.

Assemble your own unique support plan
through a selection of sub-services
geared to helping you achieve your
data center and Hybrid IT goals.

Remote Monitoring
and Management

Gain flexibility in IT operations but retain
control by out-tasking routine data center
work to HPE Datacenter Care Operational
Services with 24×7 remote monitoring and management.

Flex Capacity

An infrastructure service
that offers on-demand capacity,
combining the agility and economics
of public cloud with the security
and performance of on-premises IT.

Additional Datacenter Care Services

Expand your data center
experience with Data Centre
& Hybrid IT Support Services
tailored to your needs.

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Foundation Care Services

Support for HPE infrastructure servers, storage and networking
hardware and software to meet your availability requirements.

Support for HPE infrastructure servers,
storage and networking hardware
and software to meet your availability requirements.

Today’s IT environment is complex, pulling administrators in many
directions. With HPE Foundation Care, you can simplify your day-to-day
IT infrastructure support experience and meet your availability requirements
with a variety of coverage levels and response times.

Today’s IT environment is complex, pulling
administrators in many directions. With
HPE Foundation Care, you can simplify
your day-to-day IT infrastructure
support experience and meet your
availability requirements with a variety
of coverage levels and response times.

      Key Benefits:

  • Improved Customer Experiences
    HPE Foundation Care Services enable
    the IT department to improve user
    experiences by leveraging new
    support tools and diagnostics while
    relying on self-help and automation
    to keep systems fully functional.

    Improved Customer Experiences
    HPE Foundation Care Services enable the IT department to improve user experiences by leveraging
    new support tools and diagnostics while relying on self-help and automation to keep systems fully functional.

  • One place to call for all your software issues
    Let us simplify your support with one place to call for hardware and software so you can save time and get more
    done. Full HPE software support services are available for HPE operating systems and system management
    software as well as leading third party operating system software.

    One place to call for all your software issues
    Let us simplify your support with one
    place to call for hardware and
    software so you can save time and
    get more done. Full HPE software
    support services are available for
    HPE operating systems and system
    management software as well as
    leading third party operating system software.

  • Protect sensitive data
    Cyber security is top-of-mind for everyone. When it comes to protecting your business, it’s critical to take a
    proactive approach to data privacy.

    Protect sensitive data
    Cyber security is top-of-mind for
    everyone. When it comes to
    protecting your business, it’s
    critical to take a proactive
    approach to data privacy.

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Let us know what you need.