NETWORK ENGINEER
RESPONSIBILITIES
Proper installation, configuration and troubleshooting of switch and router issues.
Proper installation, configuration and troubleshooting of wireless controllers and wireless access points (Cisco and Aruba products).
Troubleshooting and explaining scenarios on routing protocols (BGP, OSPF and EIGRP).
Troubleshooting and explaining the functions and operations of gateway redundancy protocols (i.e. HSRP, VRRP, NSRP and GLBP) configurations.
Configuration and verification of router hardware and software operation using all commands.
Maintenance and updating of the service tickets and tasks.
Ensure customer satisfaction and accurate, timely and complete feedback.
Implementation of proper work procedures and service policies.
QUALIFICATIONS
Bachelor’s Degree in Computer Engineering, Information Technology or any related course.
With at least 4 years working experience with Cisco technologies and with global customer/s following ITIL Process, CCNA certification is advantage.
With knowledge and understanding of:
Hardware classes from multiple vendors;
Authentication technologies (Cisco TACACS and/ or RSA).
Load balancers (Citrix, Netscalers, F5, Cisco ACEs).
Excellent customer service and communication skills.
Willing to work in Alabang, Muntinlupa City.
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