NETWORK ENGINEER
RESPONSIBILITIES
- Proper installation, configuration and troubleshooting of switch and router issues.
- Proper installation, configuration and troubleshooting of wireless controllers and wireless access points (Cisco and Aruba products).
- Troubleshooting and explaining scenarios on routing protocols (BGP, OSPF and EIGRP).
- Troubleshooting and explaining the functions and operations of gateway redundancy protocols (i.e. HSRP, VRRP, NSRP and GLBP) configurations.
- Configuration and verification of router hardware and software operation using all commands.
- Maintenance and updating of the service tickets and tasks.
- Ensure customer satisfaction and accurate, timely and complete feedback.
- Implementation of proper work procedures and service policies.
QUALIFICATIONS
- Bachelor’s Degree in Computer Engineering, Information Technology or any related course.
- With at least 4 years working experience with Cisco technologies and with global customer/s following ITIL Process, CCNA certification is advantage.
- With knowledge and understanding of:
- Hardware classes from multiple vendors;
- Authentication technologies (Cisco TACACS and/ or RSA).
- Load balancers (Citrix, Netscalers, F5, Cisco ACEs).
- Excellent customer service and communication skills.
- Willing to work in Alabang, Muntinlupa City.