End User Computing Solutions – ICS
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BUSINESS CASES > END USER COMPUTING SOLUTIONS

End User Computing Solutions

Business Case: Manufacturing Industry

END USER COMPUTING SOLUTIONS PORTFOLIO

Desktops & Laptops

ACER     |     ASUS    |     DELL     |     HP     |     LENOVO

Imaging and Printing

ACER     |      DELL      |     EPSON      |     HP      |  SAMSUNG  

BUSINESS CHALLENGE

The client is dissatisfied with their current printing service provider. The client is also in need of tracking print usage per employee. Further, paper wastage is on the rise.

ICS PROPOSITION

Responding to client’s pain points, ICS offered an office printing solution featuring HP Access Control to track usage and store print jobs for print job accounting. As a value-add to the client, the printing solution positioned by ICS also includes secure authentication of users and implementation of digital sending features of multi-function printers.

SOLUTION
COMPONENTS

HP Access Control
printing solution

HP Mid-range
Multi-Function
Printers (MFP)

Printing Supplies

PIN Authentication

Tracking and
Monitoring

Preventive
Maintenance

Quarterly Business
Review and Reports

OUTCOME

The proposed solution provided the client with competent service level support. It likewise spared the client printing supplies wastage and allowed efficient tracking of print jobs. The client continued to partner with ICS for printing services.