Office 365 FAQs: Your primer on common Office 365 solutions to their problem – ICS MANILA (+632) 8689-5000 | CEBU (32) 260 - 2071 | TOLL-FREE 1-800-10-1427273

As Microsoft Office 365 makes its entry in the Philippines, more users are becoming interested on how it can help them become more efficient – especially if they are running small to medium enterprises. The Microsoft Office 365 offers a multitude of brand new and exciting features to help its users become more efficient in their tasks. Some of the notable applications in Microsoft Office 365 include the Calendar Insights Template in Microsoft Excel which lets users visit their calendar as a dashboard and drill into the data to handle your time management with an ease. Financial Templates are also available to help you track and utilize your financial resources more.

Data is not the only thing easier to handle with the new Microsoft Office 365. We can step up our presentations through Designer in Microsoft PowerPoint. This tool offers you customized, high-quality presentations and maximizes the visual impact of important content. Designer is capable of adapting to your preferences and prepares recommendations tailored to fit how you want your presentation to turn out.

These are only some of the new tools that await you in Microsoft Office 365! But, of course, when it comes to familiarizing ourselves with new technology, we will have questions – tons of them – from set-up to the actual use of the application. Here’s a quick primer on how to get through some of the birth pains in familiarizing yourself with Microsoft Office 365 and its new offers.

Installing Microsoft Office 365

By the time you get your chosen Microsoft Office 365 plan, you’re probably wondering if Microsoft Office 2016 will install automatically. If the admin does not manage installations and updates, an automatic upgrade will occur for Microsoft Office 2013 applications.

But keep in mind of the following issues that may occur upon installation:
• A number of Microsoft Outlook 2016 features are not available in Exchange 2007. Microsoft Office 2016’s update process has been made to check current Outlook configuration and determine if users such as yourself may be affected by certain issues.

• If it detects that your configuration may be affected, this warning will pop up: “Stop, you should wait to install Office 2016. You won’t be able to receive mail from a current malbox. Outlook 2016 is not compatible with Exchange 2007. You may want to contact your mailbox provicer or system administrator about this issue.”

• If you click “Install anyway” and upgrade Microsoft Outlook 2016, and connect to a primary, shared or delegate mailbox, then it may lead to this error message: “The resource that you are trying to use is location on an unsupported version of Microsoft Exchange. Contact your e-mail administrator for assistance.” Afterwards, once you open Outlook, another error message appears saying that Outlook cannot open date files.

How do you solve this? It’s simple – uninstall Microsoft Outlook 2016 and reinstall Microsoft Outlook 2013, if you upgraded to Office 2016 from Office 365 Home, Personal or University. You may opt to uninstall Microsoft Office 2016 and reinstall Microsoft Office 2013 Home and Business, Microsoft Office 2013 Professional or Microsoft Outlook 2016 for Windows standalone, given that you previously had one of these earlier versions of office in your PC.

• OneDrive for Business also gets uninstalled after all applications have been upgraded to Microsoft Office 2016 and can no longer be reinstalled. You can either choose between “Here’s an easy fix”, which lets Windows do the trick or “Let me fix it myself”, which is more hands on for the user.

Using Microsoft Office 2013 and 2016 side-by-side – is it possible?

Sometimes it can get hard to adjust, so you’re probably wondering if you can still use your well-loved Microsoft Office 2013 side-by-side with the new Microsoft Office 2016 once you get your hands on Microsoft Office 365.

• For most Office 365 subscriptions you cannot install Microsoft Office 2016 with Microsoft Office 2013. When Microsoft Office 2016 is installed, Microsoft Office 2013 will be removed. Click-to-Run is used to install Microsoft Office 365 along with Microsoft Office 2013 applications. Windows Installer technology, on the other hand, is used to install volume license editions of Microsoft Office, such as Microsoft Office Professional Plus 2013 and Microsoft Standard 2013.

• Having Microsoft Office products of the same version that use two different installation technologies cannot be done, in the same way that you cannot have different versions of Click-to-Run installed on the same computer – so it’s impossible to have Microsoft Office 2013 and Microsoft Office 2016 up and running at the same computer. This applies to standalone applications as well, such as Visio, Project, Skype for Business, or OneDrive for Business. It is, however, possible to install volume license editions of Microsoft Office (MSI) and Click-to-Run of different versions on the same PC, like the volume license of Microsoft Office 2013 (MSI) and Microsoft Office 2016 ProPlus (Click-to-Run).

With the rise of small to medium enterprises and the ever prevailing desire to have more means to achieve work-life balance, Microsoft Office 365 is undoubtedly your best partner to achieve more and enjoy life more. Microsoft Office 365 is available at Integrated Computer Systems, Inc. – part of the country’s leading IT solutions provider with over 35 years of experience in technological expertise nationwide, and a certified Microsoft Office 365 Portal in the Philippines.

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