ICS Services > Customer Services Division > HP Care Pack

 
 
icon-vertica7-store
icon-vertica7-store  
 
 
 
 
 

HP Care Pack
Save time and money
When deploying hardware to users across your organizations, you want to be sure the systems are tailored to your needs and delivered on your terms and timelines. Make it happen with expert configuration and deployment services that bring your users customized, ready to go PC products – right from the factory.

Inquire Now!

Ask us about HP Care Pack and learn how it can help your business.
 
 
 
Onsite
  • A qualified HP engineer will fix the issue at your location
  • Visit is scheduled during standard office hours
  • Available as standard service on selected products otherwise via HP Care Pack upgrade
Customer Self Repair
  • We diagnose the problem remotely
  • If it can be fixed with a customer-replaceable part, we send it to you at our cost
  • Customer installs the replacement part
Advanced Unit Replacement/Courier Assist
  • HP will ship a replacement unit directly to you
  • At the same time the courier will collect the defective product or, you may be required to return the defective unit at a later date

Pick-up and Return (PUR)
  • We pick up the defective product, repair it, and return it back to you
  • HP will incur all repair, logistics, and insurance costs
Carry-in
  • Customer delivers the HP Hardware Product to an authorized service location for warranty repair
icon-vertica7-store
 
icon-vertica7-store  
 

HP Image & Application Services
HP lets you concentrate on core activity, out-tasking
low-value configuration, setup and installation.

HP Custom System Settings Services
Let HP do the hard work in the factory with custom
configuration and standardization to your IT
requirements.

HP Labeling & Tagging Services
Improve security and asset management with
physical and electronic tagging.

HP Integration & Packaging Services
HP can customize your new PCs with additional
hardware to ensure you the hardware configuration
you want, integrated and shipped together.

HP Deployment Services
HP makes large-scale deployments less risky, less
time-consuming and easier to manage by doing
the logistics installation and decommissioning of old
devices for you.

 
 
 

Have questions?

Let us help you find the solutions that’s right for your business

Why ICS?

 
 
icon-hpvertica-whyics-1 

Over 100 certified engineers

 
icon-hpvertica-whyics-2 

Over 38 years of IT experience

 
icon-hpvertica-whyics-3 

Over 100 awards and citations

 
 

Let Us Know What You Need

 

Share this page

Our Social Profiles