Sales and Marketing Technical Support Office Support
Walk-in applicants may submit their resumes at ICS Head Office. ICS HR Deparment will contact them for updates on their application.
Map to ICS Head Office found here
We are currently looking for potential candidates to join our company. This position is open and interested applicants may apply online
Network and Telecommunications Assistant Apply for this position
| Responsibilities: |
- Ensure that ICS network, its components and peripherals are up, running, and secured. Provides on-call production/project support during off-hours (including weekends/holidays).
- Conducts briefing / training to end users when necessary
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| Requirements : |
- Bachelor’s degree of any COMPUTER course, with at least two (2) years related work experience
- Extensive knowledge on LAN/WAN connectivity including Messaging systems, Internet, Proxy. Firewalls, Routers, Switches, TCP/IP
- With good communication and interpersonal skills;
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Technical Support Engineer Apply for this position
| Responsibilities: |
- On-site diagnosis, isolation and assessment of computer related technical problems; troubleshooting and preventive maintenance of PCs, laptops & printers of ICS’ external clients
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| Requirements : |
- Candidate must possess at least a Bachelor’s/College Degree in any computer related course
- At least one (1) year experience in hands-on technical support, preferably in an IT company
- Above average communication skills and with strong customer service orientation
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System Engineer (San Juan) Apply for this position
| Responsibilities: |
- Will work directly with our customers, account teams and solution architects to help plan and design optimal solutions and provide technical recommendations
- Work closely with various technical consultants and/or engineers to identify and resolve server issues
- Conduct product/solution presentation, evaluation, demo or Proof of Concept (POC) and testing
- Maintain a high level technical expertise in industry trends and technologies
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| Requirements : |
- Bachelor’s degree in any computer related course
- Related experience in Product Research
- Strong background on Server technology and Data Storage Systems is preferred
- Windows, Cisco or similar certifications is an advantage
- Excellent written and oral communication skills and grammatical skills
- Strong problem solving and decision making skills; with excellent interpersonal skills & customer orientation
- Must be detail oriented & with a passion for technology
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Pre-Sales Support Engineer Apply for this position
| Responsibilities: |
- Presentation and product demonstration; pre-qualification of customer’s IT requirement and presentation of appropriate system solution.
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| Requirements : |
- A degree holder in any computer related course
- Related experience in product research, training and support is an advantage
- Above average communication skills and with strong customer service orientation
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Solutions Consultant Apply for this position
| Responsibilities: |
- This position will be responsible for 100% accuracy and completeness of recommended systems solutions in accordance in ICS’s focused technology products based on scoping and qualification activities; timely submission of accurate technical proposal conforming to overall solutions design; 100% Execution of POC (Proof of Concept) whenever needed and applicable; completeness of SOW (Scope of Work) based to recommended solution
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| Requirements : |
- A degree holder in any Computer related course
- Related experience in Product Research is preferred
- Excellent communication skills and with strong customer service orientation
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Comprehensive services portfolio
